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Gypsy and Traveller Liaison Officer

£24 per hour
Local Government
South East
West London
21-06-2022 10:20 AM
I am currently recruiting for a Gypsy and Traveller Liaison Officer to work with a Local London Authority in West London.

The client is looking for someone to deliver a high quality management service to all Gypsy and Travellers sites. You will be required to manage the Council’s current permanent Gypsy and Travellers site, providing a first point of contact for all tenants, supporting them to resolve issues with respect to service provision, repairs and other landlord functions. You will develop learning from resident engagement, resident complaints and survey results, implementing changes to the management of permanent sites. You will take a leadership role in the fast-time engagement and information sharing around all unauthorised encampments on the borough. 

Main duties will include:

  • Managing the allocation process for Council Traveller sites from application through to letting and signing up new tenants. 
  • Managing and monitoring tenancies, updating records, actioning and/or identifying all forms of anti social behaviour, breaches of tenancy, and take prompt and effective action to resolve complaints.
  • Promptly actioning and administering Notice to Quits, tenancy terminations, abandonment of pitches, unauthorised occupancy in liaison with Legal services, the Police, Bailiffs, Social services etc.
  • Monitoring rent accounts effectively maximising rent income and housing benefit take up, advising tenants on reducing their arrears and sustaining their tenancies, clearly explaining methods of payment
You will need previous experience of working with the Gypsy and Traveller Community, a working knowledge of Gypsy and Traveller legislation and hold a full clean driving licence.

**Please note this role is a temporary contract position and the hourly rate is an umbrella rate**

If you are interested in this role and have the relevant skills and experience, please don't hesitate to apply!

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