Building Surveyor

Voids & Repairs Lead Officer

Location: South West London/Hybrid

Rate: £40.00 per hour Umbrella

A South London local authority is seeking an experienced Voids & Repairs Lead Officer to join their team and play a pivotal role in ensuring high-quality housing maintenance services for residents.

Role Overview:

As the Lead Officer for Responsive Repairs, Voids, and Aids & Adaptations, you will contribute to the Council’s strategic objectives by supporting the effective delivery of both planned and reactive maintenance across the housing stock. This is a key position within the Housing Property Services team, requiring technical expertise, strong project leadership, and a commitment to service excellence.

Key Responsibilities:

• Lead the management of void properties to ensure timely turnaround and high-quality re-letting standards.
• Oversee responsive repair programmes, ensuring cost-effective and resident-focused service delivery.
• Support the delivery of Aids & Adaptations to improve residents’ quality of life.
• Collaborate with internal teams and external contractors to deliver annual maintenance plans.
• Drive improvements in service delivery, customer satisfaction, and housing stock condition.
• Ensure all works are compliant with health & safety standards and statutory regulations.

Essential Experience & Skills:

• Demonstrated experience in a similar housing/property services role within the public sector.
• Evidence of continued professional and personal development.
• Determination to deliver high-quality, resident-focused services.
• Proven ability to contribute significantly to key housing and maintenance projects.
• In-depth professional knowledge of planned and reactive maintenance practices.
• Strong technical understanding of housing repairs and voids processes.
• Strategic mindset with the ability to contribute to service improvement planning.