Quality Manager, London Stations (High Speed

Millions of passengers will one day travel through the London stations at the heart of this project. The quality of what gets built now determines whether that experience is safe, reliable and right.

This is "THE" Client based role, overssing the main works contractors and designers, the client is looking for a Quality Manager to work across the London stations programme for the new High Speed railway. Day to day, you will audit supply-chain performance, review quality management plans and audit schedules, and track non-conformances and defects back to their root causes. You will identify trends, recommend preventative actions, and report clearly on quality performance so that decisions at every level are based on solid information. You will lead implementation of the Get It Right Initiative across delivery teams and supply-chain partners, measuring the cost of poor quality and driving improvement. Where acceptance rates fall short, you will investigate why and support the teams responsible for getting them back on track. This is a high level role, looking at trends, not individual items.
You will be advising project teams, sharing lessons learned, raising the standard of quality documents coming through from suppliers, and training the people around you to think about quality in a more disciplined way.

What you need

A degree, HND or HNC in an engineering or construction related subject forms the foundation. On top of that, you will need a completed IRCA-accredited ISO 9001 Lead Auditor qualification and a solid understanding of audit and assurance processes, including the three lines of defence model.
Your experience should include developing and reporting quality performance metrics, delivering operational audits, analysing risk data, and producing non-conformance and defect trend analysis that leads to real corrective action. You will be comfortable working across multiple contracts at once, managing your own priorities and meeting reporting deadlines without being chased.

You can communicate clearly with a range of stakeholders, influence without authority, and translate management system standards into practical application on a live infrastructure programme.
It is worth noting that experience in major rail infrastructure is a strong advantage, though candidates from highways, utilities or other complex civils programmes will also be relevant to our client.